All of our cookie boxes are sent via Royal Mail Tracked 24.
Our cookie boxes will not fit through a standard letterbox so please make sure someone is in to receive the cookies.
We can not be held responsible for any delays or damages due to Royal Mail, however, if this does happen please click on the "Contact" button to send us an email within 24 hours of receiving your cookies and we will try our best to resolve this.
Regrettably, due to the perishable nature of the cookies, I cannot accept returns, but please let me know if you are not happy with your cookies.